- Navigate to the Conversica dashboard login screen: https://my.conversica.com/site/login/
- Click Forgot Your Username and Password?
- Enter your email and click Submit.
- Check your email inbox for the "Conversica: Password Recovery" email. Open the email to see the username associated with the account.
- Go back to the Conversica dashboard login screen (https://my.conversica.com/site/login/) and log in.
Note: If you didn't receive the "Conversica: Password Recovery" email, check your Spam folder. If the reset email isn't there, try adding firstname.lastname@example.org to your address book and then repeat steps 1-4.