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Excluding a lead from a specific URL.

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1 comment

  • Rafael Castillo Jr
    Conversica Community Team

    Hello Kyle, 

    That’s a great question. 

    In certain situations, we are able to exclude a lead based on secondary information received from the lead source. For example, we might receive a lead from a URL (Dealer.com) that contains a sub-source (E-pricer). In this case, we would be able to exclude the sub-source while allowing other leads from the primary lead source to be worked by the assistant. 

    I’d like to see some specific examples in order to ensure that this would work for your use-case. As such, I’ll be creating a Support ticket and follow up with you there. 

    I’ll be following up with you soon! 

    Best regards,

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