Welcome to our conversation update in the Conversica Community! We plan on having an update for you about once a month with all of our new conversations that are now available.

If you would like to add any of these conversations to your library, please reach out to your CSM or let us know in the comments below and we’ll send the request in the right direction!

This month we are bringing you additional SMS First and Link First conversations.

Read on below for the full details!

Conversational Marketing

SMS First

With SMS First, you can increase engagement with your prospects using the speed and convenience of starting conversations via SMS. Engaging customers quickly and with their preferred communication channel can result in increased revenue opportunities and an improved customer experience. Reach out to your customer success manager to find out more! 

SMS First Fresh Contacts  - Conversica’s Fresh Contacts conversation is designed to reach out to contacts that have expressed interest in some manner but have not asked to speak with a representative yet. 

SMS First Want to Meet at Event Invite - Conversica’s Want to Meet at Event Invite conversation caters to leads received from an event's attendee list. Conversica will reach out to them before the event and attempt to schedule a time for them to meet with a representative.

SMS First Interest Outreach - Conversica's Interest Outreach conversation is designed to ask the lead if they would be interested in learning more about a product. 

SMS First Upsell - Conversica’s Upsell conversation caters to your current customers that you are attempting to interest in additional products and services you have to offer. 

Link First

Your Virtual team member will send a link in the first message that will provide your lead with more information about your new feature and will continue the conversation by asking if they can help answer any additional questions. 

Interest Outreach: Link First - Conversica's Interest Outreach conversation is designed to ask the lead if they would be interested in learning more about a product. 

Conversational Sales

Link First

Your Virtual team member will send a link in the first message that will provide your lead with more information about your new feature and will continue the conversation by asking if they can help answer any additional questions. 

Interested Contacts: Link First - Conversica’s Interested Contacts conversation is designed to reach out to contacts that have recently expressed interest and requested communication online. 

If you have any questions regarding these new conversations, let us know in the comments below!