Conversica shows you the ROI that your Revenue Digital Assistant™ brings to your dealership by quantifying the number of appointments your RDA for Sales helped set. Assisted Appointments are tracked and displayed on the Conversica at Work widget on the dashboard Overview.
How does your RDA help you set appointments? The Revenue Digital Assistant for Sales follows up and nurtures every viable lead until they decide to speak with a representative to schedule an appointment. This scalable kind of follow-up just isn't possible for the average salesperson when there are dozens, if not hundreds of leads to work. The average salesperson only makes 1-2 attempts to reach a prospect, but with Conversica the automated sales assistant makes an average of 7-10 contact attempts, yielding 30% more sales appointments.
Conversica analyzes appointment data from your CRM and compares it to leads that engaged with your Assistant. If there's a match, the lead is included in the Assisted Appointments metric. The Assisted Appointments metric can be viewed on the Overview screen on the Conversica at Work: widget.
What qualifies as an Assisted Appointment?
For Sales CRM:
- The lead must have been messaged in a 60 day window before the event.
- The lead also must have also responded in this same window.
- Matches are exact if the lead matches one of the following
- Name and phone number
- Name and address