How to Log into an SFTP Directory

For instructions on creating an SSH encryption key for SFTP, please see this article.

For instructions on logging into your SFTP directory, please select the file transfer client you are using from the options below.

WinSCP (Windows Only)

NOTE: WinSCP is only available for Windows. Please see the FileZilla instructions if you are using a Mac.

1. Download and install WinSCP from their website: https://winscp.net/eng/download.php.
   1. At the time of writing these instructions, version 5.13.3 is the current version.
2. Run WinSCP.
3. Select New Site from the left pane.  
   
   
    
4. Enter the Host Name: transfer.conversica.com  
   
   
    
5. Click the Advanced button.  
   
   
    
6. Select Authentication.     
   
   
    
7. Click the button with the three dots next to the Private key file field.  
   
   
    
8. Navigate to and select your private key.
9. Click the OK button.
10. Click the Save button.  
    
    
     
11. Check the Create desktop shortcut box.  
    
    
     
12. Click the OK button.  
    
    
     
13. Click the Login button.
14. If you added a password to your public key, you will be prompted to enter it. 
    
    

FileZilla

1. Download, install and run FileZilla. Here is a link to their website: https://filezilla-project.org/
   1. As of the time of writing this article, the current version is 3.35.1.
2. Click on Edit > Settings.  
   
   
    
3. Under Connection, select SFTP.  
   
   
    
4. Click the Add key file button.  
   
   
    
5. Navigate to the private key and select it. For Mac users, you may need to use Command + Shift + G to navigate to the file’s location.
6. Click the OK button.
7. Enter the Host, username, and port provided to you by your TAM.
8. Click the Quickconnect button.  
   
   
    
9. If you used a password when creating the public key, you will get a popup asking for your password.  
   
   
10. Once the password is entered correctly, you will have successfully logged into the SFTP server.