Create a New Profile

You can add a new profile if you have permission to Manage All Users. Administrator roles have this permission by default. For more information on user permissions, review Users, Profiles, & Teams: Sample Permissions

1. Click Settings > Users, Profiles & Teams. 
2. Navigate to Profiles and click Add.
3. Select the default User Role that you want to base the new profile on.
4. Name the profile.
5. Add or remove permissions from Lead Management, Messaging, Conversations, and Settings.
6. Click Save Changes.