August 2023

New Conversica Releases

Scale your efforts with Multiple Campaigns

Speed up the process of inputting large volumes of rules or duplicating campaigns and ensure consistency across them with Multiple Campaigns. This new feature in Conversation Rules saves you so much time using the same ruleset and logic for up to 15 campaigns.

In other words… no more recreating previously entered rules!

Link First delivers information faster

Your Revenue Digital Assistant can now send a link in the first message, providing your leads with more upfront information to take quicker action.

Here’s an example of the Link First fields in the Fresh Contacts conversation:

Bonus! Including a link in your conversation flow adds additional engagement metrics (like clickthrough rates) to your Conversica reporting. Keep in mind though: Your reply metrics may drop because your primary CTA is now to click on the link, instead of reply to the message.

In Case You Missed It

Start conversations via text with SMS First
When 34% of people read a text within five minutes of receiving it, you recognize the impact SMS communication can have.

Which is why we’ve streamlined how your RDA can contact recipients – you can now skip emailing first and start the conversation with a text!

Start using SMS First →

Next On The Product Roadmap

Conversica Chat lead capturing for Microsoft Dynamics

Calling all Microsoft Dynamics users, Conversica Chat is about to get more efficient for you! We’re in the process of streamlining how to capture leads that land on your website and interact with your chatbot AI Assistant.