February 1: Refreshed Conversation Names and More!
We’ve come a long way in the past couple of years. As we’ve grown, so have the variety and amount of conversations we offer. In an effort to make our skills and conversations more intuitive and flexible with what the current markets demand, we’ve rolled out an update that will change the naming of some of the conversations you’ve been using over the years. This will not change any of the functionality of your conversation and no action is required on your part.
Conversation Name Changes
As part of this update, we have revamped the names of several conversations to better reflect their key objectives and enhance clarity when choosing a conversation.
Moving from ➔ to...
- Interest Outreach ➔ Target Cold Leads
- Fresh Contacts ➔ Inbound Follow Up
- Interested Contacts ➔ Convert Leads
- Sales Attempted Contacts ➔ Engage Unresponsive Contacts
- Dual Outreach ➔ Second Touchpoint Engagement
- Reengage ➔ Reengage Prospects
- After Action: Feedback ➔ Post Sales Feedback
Flow Name Changes
In addition to the conversation names, we also made adjustments to the names of our conversation flows to provide clearer distinctions between them.
Moving from ➔ to...
- Learning More ➔ Request Call
- Drive Action Stand Alone ➔ Send Link
- Drive Action ➔ Send Link and Request Call
- Link First ➔ Send Link in First Email
- Discovery ➔ Discovery
What’s the Same
Rest assured that this naming update will not impact any existing functionality, current pricing, or packaging and no action is required on your part. We've undertaken these changes to enhance the clarity of our naming and experience without causing any disruption.
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