May 2024

Featured Content

Conversation Spotlight: Winback

At Conversica, we understand the value of nurturing relationships with past clients and reigniting their interest in your offerings. Not surprisingly,  Winback was one of the top-performing conversations over the last month. 

About Winback

Our Winback conversation is tailored to help you reconnect with past clients who have not engaged with your services in the last three months. Our AI-powered assistant adapts the messaging based on the client's past experience with your company, engaging them in a personalized conversation to gauge their interest in your offerings.

Your assistant proactively reaches out to these leads, driving for a call with a representative to discuss how your company can meet their needs and provide value. 

If a lead isn't interested at the moment, Conversica will gracefully ask if they can refer someone who may be interested, ensuring that no opportunity goes untapped. 

Reconnecting with past clients is a powerful way to drive growth and maximize the lifetime value of your customer base. By leveraging Conversica's Winback conversation, you can effectively reengage dormant leads, nurture relationships, and ultimately win back valuable business.

Customer Spotlight

Celebrating Iron Mountains Success! 

We're excited to showcase Iron Mountain's remarkable success with Conversica in our latest case study. Facing challenges with dormant leads and inefficient lead handoff, Iron Mountain leveraged Conversica to re-engage leads, streamline processes, and secure a $500,000 deal. By embracing an 'always-on' approach and integrating Conversica with Salesforce CRM and Eloqua, Iron Mountain achieved significant revenue growth. New users are encouraged to follow their lead, download the full case study, and unlock growth with Conversica's AI-powered solutions. Congratulations to Iron Mountain on their outstanding achievements! 

Community News

Featured Discussion: Subject Line Best Practices

In the latest Quick Tip video, we teach your dealership the best practices to follow when creating custom subject lines using the Subject Line Editor. We’ll also cover how you can test these subject lines using our newly released Traffic Control feature.