June 2024

Featured Content

Building Trust in AI: Conversica's Commitment to Trustworthy AI

In today's rapidly evolving AI landscape, establishing trust is essential. At Conversica, we've dedicated ourselves to providing Trustworthy AI, ensuring our technologies are reliable, accurate, and aligned with ethical standards. This quarter, we delve into the importance of trustworthy AI and how we uphold trust and reliability in every interaction.

Key Highlights:

• Accuracy You Can Trust: Achieve unparalleled accuracy through a combination of proprietary, open-source, and third-party models, maintaining an industry-leading accuracy rate of 98%.
• Brand-Aligned Safeguards: Ensure brand consistency with AI models fine-tuned through billions of interactions, tailored to resonate with your target audience.
• Safety and Security You Need: Prioritize data privacy and security with our certifications and strict policies, ensuring compliance with GDPR and CCPA.

Discover how Conversica’s Trustworthy AI framework can enhance your AI-driven interactions. Read the full community post to explore these insights and more.

Conversica Quarterly Conversation Index

The Q1 2024 Results are here!

We are excited to finally share the Conversica Conversation Index for Q1 2024, our benchmark report that analyzes the performance of Generative AI-powered conversations for business use.

What’s Covered:

• In-Depth Insights: Gain detailed insights and trends on buyer responsiveness to our Revenue Digital Assistants across various use cases, industries, and geographic regions.
• Comprehensive Data: Our findings are based on customer interaction data from the past 12 months, utilizing a fixed representative sample from our extensive library of 1,000 use cases.
• Actionable Benchmarks: Discover benchmark performance data for buyer engagement and conversions driven by AI-powered Conversation Automation.
• Detailed Breakdowns: Explore data breakdowns for Inbound, Outbound, and Post-Sale use cases, conversation objectives, industries, and global regions.
• Success Replication: Learn what sets top-performing users apart and how you can replicate their success.

Don’t miss out on these valuable insights. Read the full report to elevate your AI-driven conversation strategies today!

Community News

Featured Discussion: Brand Accuracy and Compliance Best Practices

In our latest Quick Tip video, we cover our recommended best practices for staying on brand and compliant when communicating with leads using Conversica. Watch the video above and dive deeper into these features with the helpful links below.