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Webinar Recap—AI That’s All Treats, No Tricks!

On October 30, we held our “AI That’s All Treats, No Tricks” webinar, highlighting some of Conversica's newest releases aimed at enhancing customer engagement, control, and AI-driven productivity. The session was packed with insights on industry trends and Conversica’s latest advancements, including the newly launched AnswersIQ™, now bringing dynamic, context-aware responses to email and SMS.

Highlights Included:

• New Feature Spotlight: AnswersIQ™—utilizing advanced RAG (Retrieval Augmented Generation) capabilities, enabling your AI Assistants to respond to complex queries across channels.
  
  
• Enhanced Conversation Editor: Full customization options and AI-powered assistance for refined message control.
  
  
• Seamless Rep Handoffs: Introducing the CC Rep feature, ensuring smooth transitions from AI Assistants to live reps for consistent, high-touch engagement.

Don’t miss out on how these updates can transform your engagement strategies for Q4 and beyond. Catch the full recording to see real-life applications in action!

Latest Resources

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Community News

Webinar Q&A: All Your Questions Answered!

Missed the live Q&A during our recent "AI That’s All Treats, No Tricks" webinar? We’ve got you covered! We’ve compiled all the questions asked during the session—along with detailed answers from our experts—in a dedicated post on the community.

Whether you’re curious about AnswersIQ™ functionality, customization tips for the Conversation Editor, or best practices for the holiday season, you can find it all in our Q&A recap. Plus, feel free to drop any additional questions in the comments!