Thank you to everyone who was able to make it to our latest What’s New with our Products webinar. Our team was excited about the turnout and appreciate all the feedback and questions.

During this webinar we were able to cover the following topics:

• Conversica Community
  Our goal is to bring you all together within a common forum so that we all can get smarter fast by tapping into the collective knowledge and expertise. 
• Executive Reporting
  While everyday users are familiar with the value Conversica provides, executives might not be. Executive Reports help the senior leadership at your company realize the business value Conversica brings.
• Conversational AI Updates
  Conversation Rules is here to improve your ability to connect with your customers and personalize every interaction. Check out a sneak preview of Assistant Centric View, Answers v2, and new languages on the horizon.
• Platform Integrations
  Get a refresher on appointment scheduling and learn about our new integrations with 6sense and Gainsight.
• Automotive Innovations
  Learn about the ROI provided by Automotive Sales and Service IVAs, our two new conversations for Automotive Sales, and our full VinSolutions API integration.
• SMS First
  Instead of email, what if you could start your customer conversations on SMS by making sure you’ve customer opt-in? SMS First enables you to do just that. 

You can view a recording of the webinar below.

Timestamps:

00:00 - Introduction and Agenda

05:03 - Conversica Community

09:30 - Platform and Integration Update

10:05 - Executive Reporting

16:10 - Conversational AI Updates

28:35 - Platform Integrations

38:38 - Automotive Innovations

44:15 - SMS First Update

47:10 - Q&A

If you would like to take a look at our slide deck for this webinar, you can download a PDF copy here.

We look forward to meeting with you all again in the next What’s New with our Products webinar!