By now you may be all too familiar with the word that is on everyone’s mind, recession. Will we have one this year? What will the impact be? How can you retain and grow customers during a downturn?
At Conversica, we are not exempt from these discussions, and we want to share our thoughts on recession-proofing. Join us this month, July 28, for a special Converisca Webinar from our very own CCO Ella Dillon as she discusses how to use AI to retain and grow customers in a downturn.
Here’s a rundown of what will be covered:
- Rising customer expectations and the problem with standard one-to-many tech touches;
- The customer conversations you must prioritize to avoid churn and expand accounts.
- How to use AI to scale your existing CS team and blow your net retention numbers out of the water.
Click here to read the full synopsis and register for this webinar!
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