Hey everybody! I'm Audrey Bacon, and I am so hyped to be a part of this flourishing community. I'm incredibly lucky to have helped work on building the Conversica Community in Q2 of 2022 (when it launched!) by utilizing our OWN IVA to drive participation. As a Conversation Performance Analyst, I will lend a hand in investigating the performance of your IVA. My goal is to optimize and uncover any mysteries to your Conversica experience. Let's make things happen!