Managing Users

Users, Profiles & Teams make it easy and efficient to manage users' permissions in Conversica. Every user has a role and a set of permissions to control what they can see and do in Conversica. Admins and users with the Manage All Users permission can add, edit, and delete users from Conversica.

User Management

• Add a User
• Edit a User
• Delete a User

Profile Management

• Create a New Profile

Team Management

• Using Teams

Default Rep Management

• Understanding the Default Rep